SimbaSlots Casino Cookies Policy

At SimbaSlots Casino, we use cookies and similar tracking technologies to make your visit to our website smoother, safer and more enjoyable. This Cookies Policy explains what cookies are, how we use them, and the choices you have when it comes to managing them. By continuing to browse Simba Slots or by using our SimbaSlots app, you agree that we may place cookies on your device in accordance with this policy, unless you have adjusted your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile phone when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. We at SimbaSlots use both session cookies, which are deleted once you close your browser, and persistent cookies, which remain on your device for a set period of time or until you delete them manually.

Why We Rely on Cookies

Cookies are essential to how modern gambling websites operate. Without them, features such as staying logged in, remembering your language preference, or keeping your game history would not function correctly. Our Simba Slots platform depends on cookies to deliver a personalised, secure and efficient gaming environment for every visitor.

How We Use Cookies at Simba Slots

We use several categories of cookies across our website and our SimbaSlots casino app. Each category serves a different purpose, and together they help us operate, secure and improve our services.

• Strictly necessary cookies that allow you to log in via SimbaSlots login, navigate between pages, and access secure areas of our site
• Functional cookies that remember your preferences, such as currency, language and display settings
• Performance and analytics cookies that help us understand how visitors use our website so we can improve our SimbaSlots slots library and overall user experience
• Targeting and advertising cookies that allow us, and our carefully selected partners, to show you relevant promotions, including our welcome offers and free spins

Cookies Related to Your Account

When you complete the Simba Slots register process and create an account, we set cookies that remember your session so you do not need to re-enter your details every time you visit. These cookies also support secure Simba Slots casino login, helping us confirm your identity and protect your account from unauthorised access. If you use our SimbaSlots casino app on a mobile device, similar technologies are used to keep your session active and secure.

Cookies Related to Deposits and Withdrawals

We also use cookies to support the technical processes behind your Simba Slots deposit and Simba Slots withdrawal transactions. These cookies do not store your full payment card details, but they help our systems recognise your session, apply the correct minimum deposit threshold of 10 GBP, and ensure that transactions through methods such as Visa Debit, Mastercard Debit, Maestro, PayPal, Skrill, Neteller or Paysafecard are processed smoothly. Cookies also assist our fraud prevention and security teams in monitoring account activity in line with our licensing obligations.

Cookies Used for Bonuses and Promotions

Our SimbaSlots bonus offers, including the Safari Chest welcome promotion, the Daily Wheel, Weekly Cashback, Mega Reel, PRO Free Spins and Turbo Reel, rely on cookies to track your eligibility and progress. If you enter a Simba Slots promo code or a SimbaSlots bonus code during a promotional campaign, cookies help our systems confirm that the code was applied correctly to your account. Cookies also help us identify whether you qualify for a Simba Slots no deposit bonus style promotion or a standard deposit-based offer, and they support the correct crediting of Simba Slots free spins to your account balance.

Cookies and Our Live Casino Section

When you access our Simba Slots live casino section, including live blackjack, live roulette, live bingo, live poker and game shows, cookies help maintain a stable connection between your device and our live dealer streams. These cookies ensure that your session remains synchronised, that in-game actions are recorded accurately, and that any live casino bonus features you are eligible for are applied correctly.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties rather than by us directly. These may include payment processors, game providers such as NetEnt, Pragmatic Play, Playtech and Play'n GO, analytics companies, and marketing partners who help us measure the performance of our campaigns. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie policies of these third parties for further information on how they process your data.

Affiliate and Marketing Cookies

If you arrive at our website through a link on an affiliate site, a cookie may be placed to record that referral. This allows us to fairly compensate our marketing partners and helps us understand which channels bring genuine, engaged players to Simba Slots. These cookies do not affect your gaming experience or the fairness of your play in any way.

Managing and Controlling Cookies

You have the right to control how cookies are used on your device. Most browsers allow you to view, delete and block cookies through their settings menu. Please note that if you choose to disable cookies entirely, some features of our website, including SimbaSlots login, saved preferences, and certain bonus tracking functions, may not work as intended.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies that have already been placed on your device at any time
• You can use private or incognito browsing modes to limit cookie storage
• You can opt out of certain targeted advertising cookies through your browser or device settings

Cookies and Responsible Gambling Tools

We are committed to promoting safer gambling, and cookies play a role in supporting the tools we offer, such as deposit limits and self-exclusion requests. If you contact us to increase or adjust your deposit limits through keepitfun@jumpmangaming.com, cookies help ensure that these preferences are correctly applied and remembered across your future sessions with us.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to check back periodically. Your continued use of SimbaSlots, including our SimbaSlots casino app, after any changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about this policy, please contact our support team via LiveChat, available Monday to Friday from 9am to 4pm, or by email at support@jumpmangaming.com. For complaints, you may reach us at complaints@jumpmangaming.com. We are Jumpman Gaming Limited, licensed and regulated by the UK Gambling Commission under licence number 39175, and further regulated under the Alderney Gambling Control Commission for customers served outside the United Kingdom.